17Aug/100

LiveIntent’s Webinar with Triton Digital and All Access

On August 4th, LiveIntent's COO Dave Hendricks presented to a select audience of Radio industry professionals. He was joined by AllAccess CEO Joel Denver and Triton Digital VP Strategy Jim Kerr.

LiveIntent Triton Media Radio Social Webinar 8/4/2010

7Jul/100

Your mom was wrong. You should care what your friends think. And you do.

Social Media and networks like Facebook and Twitter don't seem, to most people, like a threat to Google.

Apparently, there are some researchers inside Google who think differently.  One of these  - perhaps soon to be a former Googler - put together a presentation that is dire in its assessment of Search vs. Social.

Strangely enough, your mom is more like Google than Google would like itself to be.  Google wants you to come and ask its opinion of what to buy, how to drive there, etc.

Facebook (The Facebook Effect: The Inside Story of the Company That Is Connecting the World
) and Twitter are like your friends.  They're constantly interrupting you and making you follow links that might be fun.  Who would you rather be right now?

What this researcher sees is not a mirage.  Increasingly, via comments, tweets, newsfeeds, and product reviews, consumers are sharing their thoughts about products in compelling ways.  In droves, consumers are joining sites and services that provide them the unfettered ability to express their love - or hate - of products and services.  Brands are often defenseless against this, and as the researcher points out, 'Search' is powerless to influence people who don't seek it out.

Brands, in response, are working feverishly to capture the attention of consumers in the most effective way possible. How can they do that?

Get in front of the conversation by enlisting their fans via social groups

Develop Audiences within the ecosystems where the conversations are occurring, like Twitter and Facebook

Let the audiences make the product their own

It's not the static web anymore.

You can't control the dialogue

All you can do is become part of it.

If you don't make it easy for people to follow you, it's hard to be a leader.

6Jul/100

The 360i blog: The inside scoop on LiveIntent interview

360i's Amanda bird can be followed on Twitter @oiseau678

Many thanks this morning to our friends at 360i.

Last week LiveIntent's COO Dave Hendricks sat down on the floor of a Metro North New Haven line train with 360i's Amanda Bird (ala @oiseau678) to answer a few questions about @liveintent.  Actually, Amanda wasn't physically there but she was on email.  And Dave was sitting on the floor of the train for lack of seats.

Here's an excerpt of the article:

[360i]: Currently LiveIntent is very focused on Twitter – do you have plans to work with other social platforms, as well?

[Dave Hendricks]: LiveIntent has planned from the beginning to create a ‘Connections Server’ that presents and recommends the best creators of content, regardless of which service they inhabit. We started with Twitter because it had several characteristics that made it a good place to start. First, Twitter has an excellent API on which to build complementary services. Second, while the concept of ‘following’ was already established, the mechanisms for recommending the best accounts had not been developed. We thought that Twitter’s ‘Suggested User List,’ while generating many followers for the few accounts that it promoted, was not the ideal solution for most users. Twitter users, especially newer ones, are often frustrated and lose interest because they can’t figure out who to follow in order to make Twitter productive and enjoyable. We sought to solve that problem first within Twitter – the Discovery Problem – and then move on recommending the best friends/channels/groups/fan pages on other services like MySpace, YouTube, LinkedIn — and eventually Facebook.

For more, please visit:  Blog.360i.com

2Jul/104

Your ‘Follow Us’ button is a Social ‘Leak’ from your site

It seems harmless enough.  A cute little blue bird.  An inviting come on: 'Follow Us on Twitter'.  Who could resist?

And, everyone's doing it, right?  Even the cool sites.  So what's the harm in putting a little 'Follow Us on Twitter' button on your site?

seoscope

That innocuous little button is worse than you think. It's akin to a termite colony.  Watch.  If you click on the bird above, you will leave the site!  You will end up on Twitter.  Which is cool, unless you are the site that was just left.

If you're a publisher, it's tough enough to attract visitors.  It might have been a link in an email or a tweet that motivated your visitor to come to your site.  Whatever it was, they made it there. And if you are advertising-supported, you want them to stick around.

Of course you also want them to follow you on Twitter - if they don't already - because that means they might come back when you tweet a link.

So it seems that the button is a no-brainer. Do you have a choice? Yes. Ditch the button.  Plug the hole in your site.

  • The 'Follow Us' button leads people off your site - it's a 'Social Leak'
  • It only serves one twitter feed - and if you have more than one, only the one you choose will get followers
  • It doesn't monetize - and once it's used for following it's wasted space

LiveIntent has developed the only real alternative to the 'Follow Us' button.  The LiveIntent Window keeps people on your site, serves up dynamically generated Twitter accounts based on your visitor, and can be sponsored.

Ditch your button, get the window

The window in this example is approximately 300 x 550 pixels, contains two branding elements, three publisher accounts, and replaces space that had previously not been either monetizable or traffic-producing.

Compare that to the lowly 'follow us' button.

If you are interested in exposing more of your site's accounts to your visitors, stopping the 'social leak' problem, and generating revenue where there was only an exit before, please contact LiveIntent!

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18Jun/100

Twitter finally has an ad model…and it’s LiveIntent

The show:  OMMA Social, New York, NY June 17 2010

David Berkowitz, Sr Director of Emerging Media and Innovation at digital agency 360i, moderated a lively panel discussing Twitter's emerging ad model:

After years of waiting, Twitter finally announced its “Promoted Tweets” ad model in April, a system that combines social networking staples like retweeting and replying with some features similar to Google’s wildly successful ad model. What are some of the advertisers and agencies who are currently using Promoted Tweets discovering as they test out the service? What ads resonate, and what don’t, and how will the ads fare when they leave the confines of Twitter search and move out to the tweetstream? And, how will Twitter’s move to ban third parties with similar models affect not only advertisers, but the companies as well? This panel will analyze Twitter’s first attempt at making real money.

LiveIntent's Eric Oldfield took center stage, literally, and shared the microphone with a great panel including, Max Kalehoff, VP, Marketing, Clickable; Derek Rey, VP, Sales & Marketing, Ad.ly and Julie Riven, VP, Consumer Marketing, Bravo Media

29May/100

LiveIntent wins TechCrunch Disrupt ‘Must Have Technology’ Award

In case you haven't heard, LiveIntent didn't win the big prize at TechCrunch Disrupt - Soluto did.  We did win a lovely parting gift, the so-called 'Must Have Fucking Technology' award, presented by TechCrunch Sponsor Lowenstein Sandler.

Here is a picture of Lowenstein's Ed Zimmerman handing the award to LiveIntent CEO Matt Keiser.

Matt Keiser accepting 'Must Have Fucking Technology' award from Lowenstein's Ed Zimmerman

Ed's introduction of the award is a classic.  But before we share it, there's a back story.

As you may know, Yahoo's Carol Bartz has a legendary potty-mouth.  She's been known to drop the F-bomb on little kids and puppies.  TechCrunch's founder and Editor-in-Chief Michael Arrington wanted to tease a little bit of that out of her in his TechCrunch Disrupt interview of Carol during one of the event's 'Fireside Chats'.  A video is worth 10,000 hits, so here is Arrington's interview of Carol Bartz.   It starts interesting, meanders, and then closes strongly.

Watch live streaming video from disrupt at livestream.com

Not to be upstaged, two days later Lowenstein Sandler's (usually mild-mannered) Ed ("follow me on Twitter") Zimmerman came on stage to present the 'Must Have Technology' award to LiveIntent CEO Matt Keiser.

Note Heather Harde's look of disgust as she takes the podium immediately following Zimmerman's intro.  Ed's incendiary, melt-your-face and embarrass your mother intro of LiveIntent begins around 21:30 - but if you want to watch a really cool magic trick, watch the preceding 20 minutes.

Watch live streaming video from disrupt at livestream.com
25May/100

Run, Run, Run for the Roses: LiveIntent vying for TechCrunch Disrupt Cup

May 24th was a crazy, exciting day for LiveIntent.  If you didn't hear the news, LiveIntent won the Day 1 Audience Choice at TechCrunch Disrupt, the biggest event for startups that we've ever seen in NYC.  The Audience choice voting was democratic - based on the Twilio mobile phone voting system - and there were at least 50 startups in Startup Alley going for the glory.  The idea is that the attendees would vote for the best startup they found in 'Startup Alley', and that winner would compete against the startups already chosen by TechCrunch judges to present on the main stage to panels of VCs, Technologists and other smart folks.

(Click Here to learn more about LiveIntent's New Sponsored Introductions Offer - debuted at #TCDisrupt)

LiveIntent was a late entrant into the contest.  We only applied on April 21st.  We interviewed with TechCrunch CEO Heather Harde in early May.  And then we learned that we had not made the finals, but were a semi-finalist.  Okay, a little bit of a let-down, but now we would be in Startup Alley!  Now it was (Tech) Crunch time!

The TechCrunch cup comes filled with lots more work for one lucky startup

Orange is young, full of daring...

All day long LiveIntent pitched hard.  Armed with handfuls of PerkyJerky, and shiny iPads to demonstrate the new single-follow window, updated Sponsored Introductions and sharp orange T-Shirts.  We met with everyone from Columbia MBA students, to VCs including Alan Patricof and John Doerr.  We estimated that between the 3 members of the LiveIntent team, we performed more than 100 demos (It could have been more.).  We convinced our victims/visitors to vote for us (#189).   We started at 730am and didn't stop until...

....we got the nod at about 4pm:  Show Time!  Please come backstage.

CEO Matt Keiser and SVP Sales Eric Oldfield, with only 20 minutes to prepare, put on their silks and got ready to pitch!

Check it out on video below.

Watch live streaming video from disrupt at livestream.com

CEO Matt Keiser gave a confident LiveIntent Product presentation. The panel was very positive.  He and Eric left the podium, not sure what was next.  We were told not to leave the backstage area.  Then........LiveIntent made the next round.  Time to present the business plan.  Four companies had been eliminated.

Update:  Here's the presentation of the business plan.  The LiveIntent portion is at about 15:00.

Watch live streaming video from disrupt at livestream.com

We're hoping to head for the finals on Wednesday!  As soon as we know more, we'll tell you!

4May/100

Want to ‘embed’ your tweets? You can…

With both LiveIntent as well as Twitter.

The new LiveIntent window, going live this week across 25 sites, has tweets embedded.  A great feature that helps users figure out who to follow.

Twitter's getting in the act too, releasing a tool today that will allow sites to embed tweets into/onto their pages.

Business Insider has a great story here about it, along with a typically pointed criticism from @cdixon.  Here's a screen shot:

LiveIntent's embeds tweets in its new window.  You can't choose them now, but you can expect curation features to come up later in Q2 or early Q3.

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15Apr/100

Live From #chirp: WSJ Venturewire

The #Chirp conference is really going great.  We're feeling great after learning how important 'resonance' is to publishers and we're psyched to help publishers and advertisers resonate!

While we were meeting all kinds of great folks at the conference, and getting our portraint painted on an iPad, we bumped in Tomio Geron of the Wall Street Journal Venturewire blog.  He wanted to know what the developers thought.

We're not sure what everyone else thought, but we came away totally jacked.  Here's Tomio's article: "Developers need Twitter but just how much does Twitter need them?' - apologies to our stalwart investors Battery Ventures, who were quoted as Benchmark capital.

15Apr/100

Twitter’s Monetization Message Resonates with LiveIntent

At the Twitter Chirp conference in San Francisco today, the crowd was regaled and reduced to silence by a procession of Twitter celebrities executives presenting their new initiatives addressing engagement ("@anywhere") and monetization ("promoted tweets").  For a 'developer conference' it sure seemed like a marketing conference triggered by Twitter's Board of Directors' urgency that the service fill some holes get serious about revenue.

Dick Costolo, Twitter's COO, spent considerable time today discussing 'resonance' and its importance to the promoted tweets offering.  Resonance, as cribbed by Techcrunch is considered the following:

  • Resonance: measures ‘multiple axes of engagement’. Didn’t want to force companies to engage in one axis (e.g. a click or follower). There are different ways companies engage with customers. So didn’t want to be cost per follower. Resonance measures all the ways people engage with tweets. Replies, retweets, favs, hashtags, clicks on hashtasg, clicks of avatar, shortened links, impressions after retweet.
  • Companies will have an expected resonance score based on past stats. A company can select multiple tweets to promote. If we see one or two start to resonate more than others, the one that doesn’t will fall out of rotation. Tweets that don’t resonate will disappear as promoted tweets. We will stop showing promotions that people don’t like. Those tweets are organic too, so they’ll still appear when people are following that account.

Wow.  How do you create resonance?  LiveIntent!

The LiveIntent window is a resonance creation machine.  As the accounts in a LiveIntent window (check this one out on Ziff-Davis' Appscout) are selected/deselected, followed (or unfollowed), or @mentioned, or retweeted, they develop a "follower quality score".  The "follower quality score" is similar to what Twitter is calling 'Resonance'.  "Follower quality scores" and 'resonance' are essentially reputation indices.  Reputation is predictive of success.

LiveIntent is in the business of creating the sort of signal that services like Twitter's 'Promoted Tweets' require of your account to be effective.  The users' choice in selecting, following, and engaging accounts through the LiveIntent window creates the sort of powerful reputation that would make a promoted tweet really sing.

While no resonance score is required to become a LiveIntent Sponsored Introduction, it's still important that your message resonates with your intended audience for it to be successful.  A successful Sponsored Introduction, where a brand bids for placement in the LiveIntent window to gain followers, helps a brand build resonance - and reputation - that can aid it when it wants to enter the Promoted Tweets game.

So if you are a brand, and want to gain the kind of credibility that is going to lead to success with Promoted Tweets, contact LiveIntent and we can discuss how we can create an engaged audience, resonance and reputation for you and your accounts.

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